FAQ

General Questions

Hut 8 Pool was incorporated under the laws of the Province of British Columbia on June 9, 2011. The registered office of the Company is located at Suite 2400, 745 Thurlow Street, Vancouver, British Columbia, Canada V6E 0C5, and the headquarters are located at 24 Duncan Street, Suite 500, Toronto, Ontario, Canada M5V 2B8.
Everyone can participate in this program. We accept investors from all over the world. All investors must be at least minimum legal age in their country to be able to open an account. In most countries, the minimum age is 18 years. Corporate clients and business enterprises must be duly incorporated and competent under applicable legislation.
You may become a client of Hut 8 Pool and it is totally free of charge. All you need is to open an account and fill all required fields.
Your account will be active immediately after registration.
You may log into your account by clicking the link Client Login and enter your username and password.
You may change your account information by clicking the link Edit Account in the navigation menu (you need to be logged into your account first).
Click Password Recovery, type your username or email and you should receive reset password link.
If you haven't receive password reset link check your spam folder or contact our support service.
We use Bitcoin and USDT only.

Investment Questions

In order to make a deposit click Make Deposit in the navigation menu. Select a plan and type desired amount in the 'Amount' field according to the plan you chose. Choose payment system and click 'Deposit/Invest'. Follow further instructions of your payment system.
Your deposit should be activated immediately.
It could be some time lag which is required for getting confirmations by the cryptocurrency network.
For deposits in cryptocurrencies we need at least 3 confirmation.
If your deposit hasn't appear in your account for a long time, please contact us.
The minimum investment amount is $100 and the maximum have no limit.
But please pay attention that you may have as many deposits as you want. So there is no maximum for your investment portfolio.
Yes of course. You may have as many deposits as you want.
Yes, sure. You may reinvest your profit from your account balance. In order to make a deposit from your Hut 8 Pool account you need to select 'Invest from Account Balance' on Make deposit page in your Member area.

Withdrawal Questions

In order to withdraw your profit you need to send withdrawal request on Withdraw page in your member area.
Please choose the payment system which you have used for making your deposits and type withdrawing amount.
All withdrawal requests are processed instantly.
Yes. We do have a withdrawal limit and it is totally free of charge.
Minimum withdrawal amount is $1,000.
No, we do not charge a withdrawal fee.

Affiliate Questions

Yes, we have. We developed a referral program so that our partners could provide themselves with stable passive income.
Participation is accepted for everyone who wants to get regular passive income. Everything you need is to be registered on the site. Share your link, invite new investors to the platform and have passive income.
Referral commission will be transferred to your balance as soon as your referrals and clients have made a deposit.
No, you don't need to have any deposit to join it. You can still earn referral commission from your active referrals.
Yes, you can withdraw it or deposit using it at any time.

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